Gate.io | How to Complete KYC Verification on the Gate.io Mobile App

 Trading FAQs    |      2025-02-26

Ensuring Asset Safety and Compliance with KYC Verification

To protect your assets, promote compliance within the cryptocurrency industry, and prevent illegal activities such as fraud, money laundering, and extortion, Gate.io mandates that all users complete KYC (Know Your Customer) identity verification. Once KYC is completed, users gain access to features like cryptocurrency deposits and withdrawals, fiat currency trading, and participation in Startup subscriptions.


How to Complete KYC Verification on the Gate.io Mobile App

Step 1: Access KYC Verification

  1. Log in to your Gate.io account on the mobile app.

  2. Tap the profile icon in the upper-left corner.

  3. Navigate to Profile and Settings > KYC (Identity Verification) > Verify Now.


Step 2: Provide Basic Information

  1. Follow the on-screen instructions to enter the required details, including:

    • Nationality

    • Country of residence

    • Full name

    • ID number

  2. Click Next to proceed.

Note: If you need to correct any information, click Revise Basic Information to make changes.


Step 3: Upload Identification Documents

  1. Select the type of identification document (e.g., passport, ID card).

  2. Upload clear photos of your document as per the requirements.

  3. Click Next to continue or Previous to modify the information.

Important: Ensure the document details match the basic information you provided.


Step 4: Complete Face Recognition

  1. You will be redirected to the face recognition page.

  2. Carefully read the instructions and click Verify Now to proceed.

  3. If face recognition fails, you can submit gesture photos via the PC version.


Step 5: Address Verification (Optional)

  1. After your identity verification is approved, you can proceed with address verification.

  2. Click Verify Now in the Address Verification section.

  3. Follow the instructions, provide the required details, and click Submit.

  4. Wait for the verification process to be completed.


Why KYC Matters

KYC verification is essential for maintaining a secure and compliant trading environment. It helps Gate.io prevent unauthorized activities while ensuring users can fully access the platform's features.

For any issues or questions during the verification process, feel free to contact Gate.io support for assistance.

Disclaimer: Ensure all information provided during KYC is accurate and up-to-date to avoid delays or rejections.